When we think about technologies that change the world and help the humanity, we think about things like curing cancer, solving the climate crisis, or sending people to other planets.
Those are great, but what’s massively underrated is Technology That Just Works – as anyone who has been frustrated with tech failure would know.
- An online form that rejects you with a smallest error and doesn’t remember what you entered
- A call center that keeps you on hold for 40 minutes and routes you to 3 different people who each ask the same questions, and eventually the call gets dropped
- That small yellow light on your new car dashboard that randomly comes on without a good reason
Just make the sh*t work – you may not be curing cancer, but you’re still greatly helping the humanity and changing the world for the better.
(Actually you may be curing cancer because, as they say, stress is one of the top causes for cancer)